Refund Policy

This Refund Policy applies to purchases from Halal Helper LLC, doing business as Omerica Studios and forms part of our Terms of Service.

1. How to request a refund

Email omer@halalhelper.com with the email address you used at checkout and, if you have it, the order or receipt number. You do not need to explain yourself in detail — telling us what went wrong helps us fix it, but it is not a condition of a refund.

2. Digital products and downloads

We refund digital purchases within 30 days of purchase. Because our checkout is handled by Gumroad, refunds are issued back to the original payment method through it, and normally appear within 5–10 business days depending on your bank.

We may decline a refund where there is clear evidence of abuse — for example repeated buy-and-refund cycles on the same product, or redistribution of a paid file.

3. Orders fulfilled in person or by arrangement

For anything collected in person or fulfilled on a scheduled date, the cancellation window and any deposit terms are shown at the time you order. Where an order is prepared to a schedule, a deposit may be non-refundable after preparation has begun — this will always be stated before you pay, never after.

If we cannot fulfil your order for any reason, you receive a full refund including any deposit.

4. Pricing errors and failed delivery

If a price was displayed incorrectly, we cancel and refund the order in full rather than charge you a different amount. If you were charged but never received what you bought, we refund in full.

5. Your statutory rights

This policy adds to your legal rights; it does not replace them.

• EU and UK customers. You generally have a 14-day right to withdraw from a distance purchase. For digital content delivered immediately, that right can end once download or access begins, if you agreed to that at checkout. Our 30-day policy above is more generous than the statutory minimum, and we will honour whichever gives you the better outcome.
• US customers. Nothing in this policy limits any right you have under applicable consumer-protection law, or your ability to dispute a charge with your bank or card issuer.

6. Chargebacks

Please contact us before filing a chargeback — we can almost always resolve it faster directly, and a chargeback can lock your account with the payment processor. If you have already filed one, email us anyway and we will help.

7. Contact

omer@halalhelper.com · Halal Helper LLC (DBA Omerica Studios), Paterson, New Jersey.